How to Choose a Cleaning Service in NYC: What to Ask Before You Book

I'm Jonathan Nieves, owner of Mr. Spotless Cleaning in Rosedale, Queens. Here's the checklist I'd use if I were hiring a cleaner for my own home.

By Jonathan Nieves · November 2, 2026 · 3 min read

I'm Jonathan Nieves, owner of Mr. Spotless Cleaning in Rosedale, Queens. Here's the checklist I'd use if I were hiring a cleaner for my own home.

1. Ask what's included, in writing

A "regular clean" and a "deep clean" are different jobs. Ask for the checklist. Any good service should be able to show you theirs.

2. Ask how pricing works

Is it hourly or flat? Is there a minimum? Our deep cleaning is $70/hour with a 3-hour minimum ($210), as listed on our deep cleaning page.

3. Ask about supplies

Do they bring products and equipment? Can they use yours if you have allergies or pets?

4. Check NYC logistics

Doorman sign-in, parking, and walk-up stairs all affect timing. A good service asks about these up front.

5. Read recent reviews

Look for reviews that mention the borough and the type of job you need.

Book a clean

See Brooklyn or call (646) 691-6581.

What our customers say

Read Google reviews from customers of Mr. Spotless Cleaning.

5.0★★★★★220 Google reviews
5.0★★★★★106 Thumbtack reviews

Selected customer review excerpts from Google

I had a great experience with this cleaning company. The team was professional, friendly, punctual, and paid close attention to detail. They did an excellent job cleaning everything thoroughly, and the results exceeded my expectations.

Alejandro CruzGoogle

Thank you so so much for doing such an amazing job with our move out cleaning job! The apartment looks even better than when we moved in haha! We appreciate your professionalism, punctuality, kindness, attention to detail and overall just how easy you were to work with! Thank you!

Sarah AdlerGoogle
Gloved hands wiping an office monitor beside a keyboard

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